【STEP BY STEP TRANNING SYSTEM】
The training of operational employees of management department
· Team building
· Customer service
· Security management
· Environment management
· Project management
· Emergency prevention ……
The training of staff of management department
· Intervention at earlier stage
· Take over management and check before acceptance
· Renovation management
· Quality supervision and control
· Team management
· Document management
· Customer relationship management
The mid-level training of management department
· Comprehensive
· administration management
· HR management
· Market research and
· development
· Laws and regulations research
· Quality system improve
· Supplier management
· Information management
· Complete budget management ……
The high-level training of management department
· Enterprise strategic management
· Service marketing
· Human resources management
· Brand management
· Finance management
· The future-forecasting
· Research of the market
· Enterprise cultural construction
· Power of implementation
· CMR management

【MODULAR TRAINING CONTENTS】
Property management part
Curriculum:
· The review of strategic property management operation
· Property management enterprise development programming
· Property management benefit research
· Brand construction of property management enterprise
· Image design of property management enterprise
· Human resource management of property management enterprise
· The establish of training system of property management enterprise
· Crisis management of property management enterprise
· The establish of CRM system of property management enterprise
· The establish of achievement examining system of property management enterprise
· The cooperation of property management enterprise and real estate development enterprise
Property management practice part
Curriculum:
· Property management project design of property management
· The formulate of property management implementation plan (the implementation of bids)
· The establishment of institution organization management system and the compilation of system documents
· Marketing cooperation at the sale stage of project
· Joint programming and implementation
· Renovation management
· Property management financial operation
· The composition of owner commission
· The operation and revise of management system documents(ISO9000,ISO14000,OHSAS18000)
· At-spot management (customer service,project,security,environment)
· Official document writing
· Archives management
· The establish of assessment system
· Office service
· Complain handing
· Effective communication
· Crisis management of the management department
Detailed classification part of property type
Curriculum:
· Villa property management
· Office building property management
· Enterprise property management
· Social public building management
· High quality apartment/hotel style apartment management
Extending training part of property management
Curriculum
· Property management EMBA further study class
· Field expanding training
· Sand table simulation training